All products are subject to availability, and prices are subject to change. We reserve the right to cancel orders for any reason. Please allow 1 - 4 weeks for delivery of your order REGARDLESS OF SHIPPING METHOD SELECTED. We charge your credit card the day the order is processed to keep the process simple. If you cancel your order before shipping, we will issue credit to the card you used.

 

Orders cancelled based on delivery time will not be honored unless the product did not ship within 30 days of your initial order. Any descrepencies must be reported within 24 hours of receipt of your package. Damage to any product from shipment must be reported directly to the carrier. Any offer for "free shipping" is for ground U.S. Mail only, to the 48 contiguous states only, at our discretion.

 

All prices are U.S. Dollars. Please do not select any shipping method for products that are sold with free shipping as your order will be cancelled. Contact us first for any special shipping methods before you order. Rush orders, such as Overnight, 2nd day, or 3 day delivery requests, must be received by 1pm eastern time and are subject to stock.

DO NOT EXPECT RUSH DELIVERY OF ITEMS OUT OF STOCK! To check availability, EMAIL US FIRST!

 

We can only ship outside the U.S., on orders more than $250 and you agree to pay any import/export taxes imposed by your country upon delivery; and all products are that UL listed are valid for the U.S. only. Contact us for a custom quote to ship elsewhere in the world. Some products are meant for use in certain alarm systems by professional technicians.

 

If you are trying to adapt a product for something other than a standard alarm, please contact us with the description of your project or application before your purchase. Products are sold to end users only-others must have an appropriate license or permit for the state they are installing the equipment.

 

If your order is being sent out of the U.S. and is over $1000, please fax us a state issued photo ID along with a copy of the credit card used, to help us prevent fraud. Failure to do so will delay your order.

 

We are not a "try before you buy" outlet. Our products, in most cases, are highly technical in nature and require some knowledge of electricity and/or mechanical installation procedures. Products will not be accepted for return because you cannot operate or correctly install any product or the product does not meet your countrys technical requirements.

 

Cameras require illumination for a suitable picture. Doors and door or window frames must be square for hardware to operate correctly. Contact us via email to discuss your application before hand to avoid problems.

 

Item descriptions that include the words, "Lifetime Warranty" are serviced directly with the manufacturer for any warranty issues. Discount codes must be entered at the time of check out. Please do not ask us to apply discount codes once the order has been entered.