Contact us with the invoice number the moment you have a problem with any sale from us via email:

We offer a 30-day money-back warranty on all new products from date of sale, NOT THE DATE OF DELIVERY TO YOU. Any product listed as, "Special Order, Refurbished, Used, Final, Close Out, or Limited Quantities" are FINAL SALE and are sold "AS IS" and are not returnable for any reason. Be advised that some manufacturers require that you contact them for troublshooting BEFORE you can return any product, in addition to our procedures. DO NOT RETURN ANYTHING UNTIL YOU RECEIVE OUR RMA# and specific address to return it to! We use distribution partners so the product may go direclty back to them, not us.
After 30 days, your warranty or service is handled directly with the manufacturer of the product. TO RETURN A PRODUCT within 30 days of the sale, you must obtain a Return Material Authorization (RMA) Number VIA EMAIL stating the reason for return. Once your receive an RMA number from us, Send it back, freight paid, to the address we indicate within Seven (7) days of issuance, with the RMA number plainly marked on the outside of the box.
No returns accepted without prior authorization! Product must be resellable, UNOPENED, in the original package. Defective units will be refunded when we determine that customer did not create the defect. When making a return, please include your invoice, all original cartons and packaging materials documents and accessories. Non-compliance with any condition or policy will result in refusal of return or a 10% restocking fee, plus the cost of missing items. No exceptions.
Graphic depictions of products are for informational use only and may not always accurately represent that particular product. You are advised to check the specifications listed on the manufacturers website or call them for accurate information on the product in question. We reserve the right to substitute a non-specific product for another manufacturers product of equal or superior value.

To submit your order for a refund, please send us email: