Automatic Recording of ALL Calls - Total Recall will automatically capture and securely record all phone or radio conversations which can be recalled whenever verification is required. Total Recall can also be used as a training and evaluation tool for stall who regularly conduct business with customers by telephone and two-way radio. Large Capacity Database - If a dispute or emergency arises, you can recall relevant recordings from the Total Recall database which holds over 10,000 channel hours of conversations. Recordings can be selected by Date, Time, Phone number or Channel number for instant retrieval and replay. Stylish Desktop Unit - Comprises 4, 8, 12 or 16 channels in a single desktop unit. Use multiple units for higher capacity. No software installation or external hardware is required. Rack Mount Configuration - Provides up to 32 channels per unit. You can view channel activity, monitor conversations, search, play, and email conversations from multiple recorders on a single network or dial-up access PC screen using the supplied Remote Manager software.. Multiple Recording Inputs - Total Recall will record from any audio source on a channel selective basis, including telephone, radio, microphone, intercom and more. It is also possible to 'live monitor' calls on a channel selective basis. Playback Options - Selected recordings can be replayed via an internal speaker, an external speaker or headphones. For replay on a PC, Remote Manager software is supplied with Total Recall. Remote Manager reads from an Archived CD or DVD and converts recordings for replay on a PC. It also enables the transfer of recordings as .wav, .mp3, or encrypted files via email. Calls can also be monitored, played, or searched and played directly from the PC when it is connected to a Total Recall with the built-in LAN and dial-up connectivity. Archive for Security - Calls that need to be retained for longer periods can be automatically or selectively archived to an internal CD-R/DVD+RW drive and kept indefinitely. Individual calls, or groups of calls, can also be manually selected or tagged and copied to CD-R or DVD+RW. Selected recordings can also be copied through the network interface (LAN) and converted to .wav or .mp3 files. Each inexpensive CD can hold up to 180 hours of conversations. DVD disks hold up to 1,000 hours each (CD/DVD drive is now standard on all Desktop and Rack Mount recorders). Be sure to check with your local or state laws regarding the recording of conversations.